Complete Guide to Alibaba Cloud and how it works - Rahi

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Cloud Services

Complete Guide to Alibaba Cloud

By Pablo Puig

March 20, 2023 - 5 min

Complete Guide to Alibaba Cloud

Alibaba Cloud, also known as Aliyun, is a Chinese cloud computing company, which was officially launched in 2009. Alibaba Cloud is the subsidiary of Alibaba which is considered to be one of the world’s biggest technological companies, owning one of the largest web portals in the world,, as well as Alibaba Cloud is focused on developing cloud computing and artificial intelligence (AI) technologies for accelerating enterprise digital transformation and building intelligent industries.

From a business point of view, China has the largest online population and the second-biggest cloud market in the world. People in China are now eager for cloud technology and it has been increasing by leaps and bounds. However, behind all these innovative ideas and surprises many cloud services are working on. Alibaba Cloud is one of them and has become a leading cloud service provider worldwide.


Alibaba Cloud is positioned as a Visionary Player in the 2022 Gartner Magic Quadrant for Cloud Infrastructure and Platform Services report.

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According to The Forrester Wave report for Public Cloud Development and Infrastructure Platforms, Global in Q4 2022, Alibaba Cloud has been identified as a strong performer. Forrester assessed 10 vendors against 33 criteria, which were classified into three overarching categories: Current Offering, Strategy, and Market Presence. The report revealed that Alibaba Cloud has made significant strides in expanding its global reach and increasing the range of cloud service products available to customers, resulting in its strong performance in the global development and infrastructure platform space.

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Based on the Forrester Wave report for Public Cloud Development and Infrastructure Platforms in China from Q4 2022, Alibaba Cloud is the largest cloud service provider in China with a 41,7% market share, followed by Tencent Cloud with a 12,1% market share, Huawei in the 4th position with 7,1% market share and AWS is the 5th largest cloud service provider with a 7.1% market share. However, these are the top cloud service providers, and they all control around 70% of the market in China.

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Global Infrastructure

Alibaba Cloud’s infrastructure is built around regions and zones. Region refers to a physical node on a global scale. Each region is composed of multiple zones. A zone is composed of one or multiple scattered data centers, each of which has independent supporting facilities including redundant power supplies, networks, and connections. A zone helps to improve the efficiency of production apps and databases and has higher availability, error tolerance capabilities, and extendibility than a single data center.

Alibaba Cloud operates 85 zones spread across 28 regions globally. In 2022, Alibaba Cloud added new availability zones in Thailand, South Korea, and the Philippines. Alibaba Cloud also recently announced a new region in Riyadh (Saudi Arabia).

Additionally, Alibaba Cloud CDN has 2,800+ cache nodes across Mainland China and outside Mainland China in 30+ countries and regions deployed with multiple ISPs. Content is distributed to acceleration nodes across the network and the Alibaba Cloud global scheduling system accurately routes user requests to the nearest optimal node, effectively reducing access latency.

Products and Services

Alibaba Cloud provides 100+ product capabilities including elastic computing, networking and CDN, database, storage, security, enterprise applications and communications, analytics, artificial intelligence, media services, hybrid cloud, container and middleware, developer services, and IOT satisfying all your business needs. You can find here all the products and services.
Note that not all products and services are available in all regions. You can check that on this page.

Compliance and Security

Alibaba Cloud started its services only for internal products and later unlocked them to the public in order to strengthen customers with their services. Alibaba Cloud has built a comprehensive personal management system to take technical measures in order to protect the personal information of the customer. Alibaba Cloud is committed to providing reliable, secure, and compliant cloud computing products and services. For example; ISO 27701 provides guidelines for founding, upholding, and improving the secrecy information system which applies to all organizations such as private, public, government, and non-profit organizations. ISO 27018, on the other hand, is another international certification for the protection of information on the cloud. The key role of these security agencies is to reduce the risk of mismanagement of customers’ data. Thus, these certifications made it distinguishable from other clouds.

Alibaba Cloud aims to satisfy and fulfill the business needs of enterprises around the world. Alibaba Cloud complies with government and industry regulations around the world and it aimed to offer reliable and secure services for clients in various sectors. Countries and regions where Alibaba Cloud provides products and services make sure to compliance with local information security standards.
You can find all compliance requirements listed on this page.

Customer Support Services

Alibaba Cloud has introduced marvelous support to meet the needs of the customers. Provides dedicated support services and technical staff to ensure convenient and effective support to customers of all sizes of enterprises. It also provides a platform and multiple channels for customers to extend their services and businesses. However, it offers an exceptional amalgamation of tools and expertise to assist your business, products, and services. You can read more about the support plans.


The Alibaba Cloud marketplace is an online platform for global independent software vendors (ISVs) to sell their products and services to customers. Likewise, the Alibaba Cloud marketplace offers software in numerous classes such as data analytics, networking, security, storage, business application, and operating system.

How Rahi Can Support Businesses Adopt Alibaba Cloud

We are a global IT solutions provider that has extensive experience helping businesses adopt Alibaba Cloud.
Our team of experts can provide a range of services to support your adoption of the Alibaba Cloud platform, including:

  • Cloud Assessment and Planning: Our experts can comprehensively assess your IT environment and business requirements to determine the best strategy for adopting Alibaba Cloud.
  • Cloud Migration: Our team can help you migrate your existing applications and data to Alibaba Cloud, ensuring a smooth and efficient transition.
  • Managed Services: We provide ongoing managed services to ensure that your Alibaba Cloud environments are optimized for performance and security and that any issues are quickly resolved.
  • Our team has already helped many western companies successfully adopt and integrate Alibaba Cloud, and we can also bring that expertise to your business. With our support, you can leverage the power of Alibaba Cloud to drive your digital transformation and grow your business.


    • Pablo is an IT professional specializing in cloud computing technologies for the past 7 years. With a special focus into the China market and the Chinese technologies, he has been supporting international businesses on their cloud journey to China. Pablo has received multiple awards and recognitions from AWS, Alibaba Cloud, and Tencent Cloud for his knowledge and success delivering solutions to customers.

    , Global Director of Cloud Solutions

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