ANNOUNCEMENT: The Wesco Acquisition of Rahi has been finalized. Read More

ANNOUNCEMENT: The Wesco Acquisition of Rahi has been finalized.

Read More

Audio, Visual, and Collaboration ELEVATE Services

Delivering full-life-cycle audio and visual services to boost workplace productivity by improving collaboration and communication.

Effective collaboration environments are essential to enhance employee productivity and streamline operations

Investing in the right set of tools and solutions is crucial for enabling communication and collaboration among remote and on-prem teams. Businesses are adopting digital transformation from education and healthcare to enterprises to make the workplace more inclusive and highly sustainable.

ELEVATE™ Services for A/V Integration by Rahi

Rahi’s ELEVATE™ framework offers audio, visual, and collaboration solutions that are configured for optimal performance.

Assess

Assessments play a critical role in the development of any A/V needs. Rahi works to develop an understanding of the business needs of the customer. We then determine the technical requirements and operational needs to provide deliverables and the next steps.

Initial Consultation

  • Determine existing solutions and implementation.
  • Understand end-user adoption and limitations.
  • Provide recommendations based on operating needs and growth strategy.

Platform Decision

  • Evaluate existing solution(s) and end-user utilization.
  • Determine the best technology platform to meet evolving needs.
  • Evaluate the recurring costs for users and room volume.

Global Standards Development

  • Reduce the number of unique designs and produce solutions for global roll-out.
  • Identify deployment approach for required regions.
  • Align manufacturer support and pricing commitments for global implementation.

Plan

Rahi’s project management team works closely with customers to achieve the following

  • To define the Scope of Work, schedule, and criteria for success.
  • We forecast potential risk, provide options for mitigation, and strategically allocate labor and deployment tactics to best fulfill project needs.
  • Our project managers build implementation plans including installation and procurement timelines and when possible, utilize prototyping, kitting, and other time-saving strategies.
Assess
Plan

Implement

Once the set of desired solutions has been identified from the planning phase, Rahi installs and configures solutions to best fit your A/V environment.

Rahi maintains dedicated strategic facilities giving us the ability to stage, configure, and test our complex builds within a controlled environment prior to deployment to assure expected performance. We ensure that your solutions have been configured for optimal use and perform validation testing.

At the completion of the Implement phase, Rahi will provide user training along with project closeout documents. This includes any CAD drawings, as-builts, full system design documentation, and hardware specifications and manuals as needed.

Assess
Plan
Implementation

Manage

Our managed service strategy revolves around the need for greater uptime and meaningful analytics. We provide service leveraging a combination of automation and hands-on support. We also provide AVaaS (AV-as-a-Service) alternatives, which guarantee a set monthly cost for the usage of your conference rooms and ensure they are operationally optimal.

Remote Monitoring and Management

Rahi leverages leading technologies to offer remote monitoring and management for up to 100% of your network-connected A/V devices.

Preventative Maintenance Sweeps

Rahi recommends physical maintenance be performed at a minimum quarterly cadence when paired with RMM services to ensure the system’s overall integrity.

Dispatched Services

Our experience and knowledge of the IT infrastructure allow us to offer services and support for all manufacturers and installations of AV/IT-related systems.

Network Operations Center [NOC]

Rahi includes 24x7x365 access to our global NOC agents for all new and existing Managed Service Clients.

Case Study

A/V Design and Implementation

Rahi designed a solution while accommodating Envoy's budget and technology preferences that helped Envoy outfit their offices with consistent, high-quality A/V technology.

Rahi is focused on building what we want rather than what Rahi wants, The Rahi team was always willing to go the extra mile to make things work well. Rarely do we have problems. And people who come into our space are impressed.

– Matt Harris
Envoy

Our Partners

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Our Partners

ELEVATE™ your workplace productivity with Rahi’s integrated A/V solutions

Rahi, a leading IT systems integrator and A/V service provider, offers ELEVATE™ services for your audio, video, and collaboration systems to optimize your workplace productivity.

Get in Touch With an A/V Expert