Delivering full-life-cycle audio and visual services to boost workplace productivity by improving collaboration and communication.
Effective collaboration environments are essential to enhance employee productivity and streamline operations
Investing in the right set of tools and solutions is crucial for enabling communication and collaboration among remote and on-prem teams. Businesses are adopting digital transformation from education and healthcare to enterprises to make the workplace more inclusive and highly sustainable.
ELEVATE™ Services for A/V Consolidation
The ELEVATE™ framework offers audio, visual, and collaboration solutions that are configured for optimal performance.
Assessments play a critical role in the development of any A/V needs. Rahi works to develop an understanding of the business needs of the customer. We then determine the technical requirements and operational needs to provide deliverables and the next steps.
Determine existing solutions and setup.
Understand end-user adoption and limitations.
Provide recommendations based on operating needs and growth strategy.
Once the set of desired solutions has been identified from the planning phase, we set up and configure solutions to best fit your A/V environment.
We maintains dedicated strategic facilities giving us the ability to stage, configure, and test our complex structures within a controlled environment before launch to ensure expected performance. We ensure that your solutions have been configured for optimal use and perform validation testing.
At the completion of the execution phase, we will provide user training along with project closeout documents. This includes any CAD drawings, as-builts, full system design documentation, and hardware specifications and manuals as needed.
Our managed service strategy revolves around the need for greater uptime and meaningful analytics. We provide service leveraging a combination of automation and hands-on support. We also provide AVaaS (AV-as-a-Service) alternatives, which guarantee a set monthly cost for the usage of your conference rooms and ensure they are operationally optimal.
Remote Monitoring and Management
We leverage leading technologies to offer remote monitoring and management for up to 100% of your network-connected A/V devices.
Preventative Maintenance Sweeps
We recommend physical maintenance be performed at a minimum quarterly cadence when paired with RMM services to ensure the system’s overall integrity.
Our experience and knowledge of the IT infrastructure allow us to offer services and support for all manufacturers of AV/IT-related systems.
Network Operations Center [NOC]
This includes 24x7x365 access to our global NOC agents for all new and existing Managed Service Clients.
The team is focused on building what we want rather than what they want, They were always willing to go the extra mile to make things work well. Rarely do we have problems. And people who come into our space are impressed.