Elevate™ Storage and Data Management Consulting

Assess

The core roadblock to many enterprises is how to handle the massive amounts of data. Customers with huge storage portfolios may wish to reduce their overall footprint by migrating old data to the public cloud while placing important data on the fastest storage accessible.

We offer two ELEVATE™ storage and data assessment service packages to help customers identify their current data environments and provide consultation on moving, upgrading, or modernizing their existing infrastructure and cloud storage platforms.

Plan

We believe in creating a plan that revolves around customer data ensuring that the applications and platforms, once moved, will start correctly and without data loss. This is important for new protocol executions, such as moving from block storage to object storage.

Our storage team reviews the assessment and develops the requirements for migration, including security, replication time, networking, cutover needs, and identity and access changes. It is necessary to ensure that backups and disaster recovery replication are working effectively.

• Identify target storage infrastructure platform to upgrade or migrate
• Execute architecture, operations, and infrastructure kickoff reviews (on-site or remote)
• Create reference architecture for the new environment including application access to data
• Provide projected cost analysis report
• Provide detailed design documentation for operations, infrastructure, and application teams
• Identify workload dependency mappings exposed by the storage infrastructure
• Review data replatform opportunities such as replication to a PaaS or SaaS configuration
• Create a full project plan with staging, testing, and migration to the new storage environment

Execute

Considering downtime – windows, program updates, server transfers, or other infrastructure changes are initiated. We look at all aspects of the data and storage environment to ensure a successful transition to the new configuration.

• Map downtime windows and key stakeholders during execution phases
• Verify that logs and metrics are properly sent to customer monitoring and management platforms
• Map timelines and downtime windows
• Open and manage support cases with storage vendors proactively to cover support escalations during migration
• Review rollback plans (if defined)
• Provide a detailed report post-migration, including remediation activities needed for future transitions

Manage

We continue to provide value to customers through the ELEVATE™ managed services team. Customers can hand over monitoring and SLAs for their storage and data infrastructure to ensure performance, capacity, backups, and replication are in line with business and technical requirements.

With our managed services team, customers can reliably hand their cloud project environments to a dedicated staff running 24 hours a day, 7 days a week, every day of the year, ensuring our customer SLAs are maintained.